FREE 1 - 3 DAY SHIPPING ON ORDERS OVER $50*
  • Keeping Life Playful!
  • Currencies
    • USD
    L/A
  • 1-513-635-9920

Cancellation Policy

1.
Cancellation within 24 hours of purchase: You may cancel your order for any reason within 24 hours of purchase. After this time, we will be unable to process a cancellation.
2.
Cancellation with a cancellation fee: If you cancel your order after 24 hours but before the shipment of your item, you will be charged a 0% cancellation fee.
3.
Cancellation with a refund: If you cancel your order before the shipment of your item, you will receive a full refund. If you cancel your order after the shipment of your item, you will receive a refund minus shipping and handling charges.
4.
Cancellation with a rescheduling option: If you need to cancel your order, you may reschedule your order for a later date. Please contact our customer service team to arrange a new delivery date by going here: Contact Us
5.
Cancellation for personalized orders: Personalized orders cannot be cancelled or refunded once production has begun.
🐾 Playful Tail 3191 State Route 132, Amelia, OH 45102, US 📩 hello@playfultail.com ☎️ +1-513-283-7665
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